Account & Login
Signing in, passwords, profile settings, and account access.
HELP CENTER
Find an answer, then reach us if you need more help.
Browse common PsySims questions about accounts, billing, classroom use, privacy, and technical issues.
Billing & Subscription
Plans, renewals, cancellation, and paid access.
Classroom & Lessons
Classes, lessons, activities, and classroom workflows.
Technical Issues
Troubleshooting pages, media, browsers, and unexpected errors.
Privacy & Student Data
Student identifiers, privacy guidance, and classroom data.
FAQ
Frequently asked questions
Who is PsySims for?
PsySims accounts are for adults using the platform for educational purposes. This includes educators, parents, guardians, and other authorized adult users.
Do students need PsySims accounts?
No. Student accounts are not required. Student participation is designed to use teacher-managed classroom access instead of personal student accounts.
What happens if I cancel a paid subscription?
Monthly and yearly subscriptions may be canceled at any time to stop the next automatic renewal. Premium access continues through the last day of the billing period already paid for. No prorated refund is issued simply because a subscription is canceled before that paid period ends.
Can I use a student’s name in a class?
Use only the information needed to identify students in your classroom. We recommend using a first name, initials, or a classroom identifier instead of a full legal name. Please follow your school’s privacy and student data policies.
Where can I get more help?
If the Help Center does not answer your question, use Contact Us below. You do not need to be signed in to contact PsySims.
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